Your personal data will be stored as long as it is necessary to provide and make available the application, service, or product you requested, or in accordance with any legal requirements, including those related to product and medical device safety. For more information, please contact us or the Data Protection Officer in the European Union using the details below.
Privacy/Cookie Policy
This Privacy/Cookie Policy explains how we handle the personal information you provide to us on the Preiss Murphy website controlled by Preiss Murphy (“Preiss Murphy”, “we”, “us”) (including its subsidiaries and affiliates) that link to this Privacy/Cookie Policy (hereinafter referred to as “Preiss Murphy websites”) and when you contact us by phone. Preiss Murphy is responsible for processing and controlling your personal information under the [UK Data Protection Act 2018/General Data Protection Regulation].
This Privacy/Cookie Policy also explains how we collect and use your personal information, including health-related information, when you interact with our customer support channels regarding our products or services, or the products or services of our partners and affiliates. It also explains how certain types of technical and web-browsing information are collected through cookies and similar technologies on the Preiss Murphy websites.
This Privacy/Cookie Policy does not apply to personal information collected from Preiss Murphy websites that do not link to this Privacy/Cookie Policy, or to third-party websites that Preiss Murphy websites may link to. Your use of Preiss Murphy websites that link to this Privacy/Cookie Policy is subject to this Privacy/Cookie Policy and the Terms of Use. Please read this Privacy/Cookie Policy before using Preiss Murphy websites or submitting personal information to us.
Types of Information Collected
How does this Privacy/Cookie Policy define “personal information”?
What types of information does Preiss Murphy collect online?
Collection of Personal Information
Does Preiss Murphy collect “sensitive” personal information?
How does Preiss Murphy use the personal information I provide?
Will Preiss Murphy combine the personal information I provide with other personal information about me?
What choices do I have regarding how Preiss Murphy collects and uses my personal information?
Does Preiss Murphy share personal information with third parties?
Who within Preiss Murphy has access to my personal information?
How does Preiss Murphy secure personal information?
Does Preiss Murphy transfer personal information across jurisdictions?
How long does Preiss Murphy retain my personal information?
How does Preiss Murphy protect children’s privacy?
How can I correct or delete personal information from current customer records?
Use of Cookies and Other Tracking Technologies
Why do Preiss Murphy websites use “cookies” and other tracking technologies?
What cookies and other tracking technologies do Preiss Murphy websites use?
What choices do I have regarding Preiss Murphy’s use of cookies and other tracking technologies?
Your Rights
What rights do I have with respect to the protection of my personal information?
Updates to Contact Information and Policy
How can I contact Preiss Murphy?
Will I be informed of updates that Preiss Murphy makes to this policy?
1.Types of Information Collected
How does this Privacy/Cookie Policy define “personal information”?
“Personal information” refers to information that identifies you or can reasonably be used to identify you, which is submitted to us when using our website or when contacting our customer support channels and/or collected through other Preiss Murphy websites and retained by Preiss Murphy in an accessible form. Examples of personal information include your name, mailing address, email address, and phone number.
What types of information does Preiss Murphy collect?
Information You Provide: Preiss Murphy collects the personal information you enter into data fields on Preiss Murphy websites.
For example, you may submit your name and/or mailing address and/or email address and/or payment details and/or date of birth and/or other information to place orders on our website, receive information about our products and services (including software updates, special offers, product training, and other Preiss Murphy-related information that may be relevant), register for programs or webinars offered by Preiss Murphy online, use customer support channels, or respond to Preiss Murphy surveys. To protect your privacy, you should not provide Preiss Murphy with any information that is not specifically required.
If you contact us via our customer support channels by phone, email, social media, or online chat (if available in your country of residence), we may collect a variety of personal information about you. Depending on the nature of your request, we may collect any of the following information:
Your name, address, date of birth, country of residence, email address, and phone number;
Whether you are contacting us on behalf of a website user or a person using our products or services;
Sensor, reader, meter, or account data, or other details about your use of the products/services provided by Preiss Murphy, depending on the reason for your contact with customer support;
Information regarding the issue for which you contacted us, including records of our discussions and any follow-ups.
Failure to provide this personal information may mean that we are unable to provide you with the product or service you requested.
Passive Collection of Certain Technical and Other Web Browsing Information: Preiss Murphy websites may collect information about your visits to Preiss Murphy websites without you actively providing it. This information may include, for example, your browser type and language, operating system, IP address, URLs of the websites you visited before and after visiting a Preiss Murphy website, web searches that brought you to the Preiss Murphy website, and the web pages, advertisements, and links you view or click within the Preiss Murphy website.
This information may be collected using various technologies such as cookies, web beacons, and web signals. Your web browser may also automatically send some of this information to Preiss Murphy websites, such as the URL of the website you just visited and the browser version installed on your computer.
2. Collection of Personal Information
Does Preiss Murphy collect “sensitive” personal information?
In certain jurisdictions and subject to your consent, Preiss Murphy websites may collect personal information, such as health-related information. We may also collect sensitive personal information, including health-related information, if you provide it to us through customer support channels. This information may be classified as “sensitive” under data protection or privacy laws. Preiss Murphy must take additional measures as required by local law to process this information. In addition, Preiss Murphy’s subsidiaries or affiliates may take steps to address local practices or social expectations regarding this information. By providing us with sensitive personal information, where required by applicable law, you consent to Preiss Murphy collecting, transferring, storing, and processing it.
How does Preiss Murphy use the personal information I provide?
Preiss Murphy will use the personal information you provide through Preiss Murphy websites to respond to your inquiries and provide you with effective customer service. The personal information you provide will be used to process and fulfill any requests you make on the website (including sending you information about your order via email, SMS, or mail), verify and manage your customer account, and handle and respond to your inquiries.
Preiss Murphy will use personal information, including health-related information, that you provide when contacting us through our customer support channels to provide you with customer support services.
We may also use this personal information for other business purposes, such as giving you the opportunity to receive notifications about Preiss Murphy products or services, inviting you to participate in surveys regarding our products, or informing you about special promotions (if you have provided consent where required under applicable law).
Providing your personal information to Preiss Murphy is necessary to fulfill the terms of the contract you have with us to provide the product or service you requested (for example, when placing an order through our website). We also process personal data as necessary to comply with our legal obligations, such as those related to product or medical device safety. We may process your personal information, including health-related information, where it is in our legitimate business interest to do so, such as providing customer support, evaluating and improving our existing products, services, and website, and researching and developing new products and services. Where required under applicable law, we may rely on your consent to send you information about our products or services, invite you to participate in surveys about our products, notify you of special promotions, and process data collected through cookies or similar technologies on our website.
Will Preiss Murphy combine the personal information I provide with other personal information about me?
Preiss Murphy may combine the personal information you provide on one Preiss Murphy website with the personal information you provide on other Preiss Murphy websites.
Preiss Murphy may combine the personal information you provide to us online with our offline records.
Preiss Murphy may also combine the personal information you provide directly with records provided by third parties.
We use this combined information to help us design Preiss Murphy websites and products more effectively, deliver information to you, enhance our marketing and research activities, and facilitate other business functions.
What choices do I have regarding how Preiss Murphy collects and uses my personal information?
Preiss Murphy may combine the personal information you provide on one Preiss Murphy website with the personal information you provide on other Preiss Murphy websites.
Preiss Murphy may combine the personal information you provide to us online with our offline records.
Preiss Murphy may also combine the personal information you provide directly with records provided by third parties.
We use this combined information to help us design Preiss Murphy websites and products more effectively, deliver information to you, enhance our marketing and research activities, and facilitate other business functions.
Does Preiss Murphy share personal information with third parties?
Preiss Murphy will not sell or license your personal information to third parties except in connection with the sale or transfer of a product line or division, a joint marketing program, or if you have provided your consent where required under applicable law.
Preiss Murphy may share your personal information with third parties that collaborate with Preiss Murphy in marketing a product or service or in carrying out a program or activity together. Preiss Murphy will inform you, in line with its practices, if you are enrolling in a program conducted jointly with another company that may require access to your personal information.
Preiss Murphy may also share your personal information with vendors contracted by Preiss Murphy to perform business activities on behalf of Preiss Murphy (such as customer support, delivery services, online payment services, and fraud detection services). When Preiss Murphy provides your personal information to vendors to assist with our business activities, we require these vendors, in accordance with their practices, to maintain the confidentiality of your personal information and to use it only for performing Preiss Murphy’s functions.
Preiss Murphy may share your personal information with a third party in connection with the sale or transfer of one of its product lines or divisions so that the buyer can continue providing you with information and services.
Preiss Murphy reserves the right to disclose your personal information in response to legitimate requests from governmental or law enforcement authorities, for national security purposes, or as otherwise required by law. In certain cases, Preiss Murphy may also disclose your personal information to legal advisors and auditors.
Who within Preiss Murphy has access to my personal information?
Access to personal information is limited to a small number of Preiss Murphy employees.
We train our employees on the importance of privacy and on how to handle and manage customer data appropriately and securely.
How does Preiss Murphy secure personal information?
Preiss Murphy, in line with its practices, secures each webpage that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. Therefore, you are advised to exercise caution when transmitting personal information online, especially personal information related to your health.
Preiss Murphy cannot guarantee that unauthorized third parties will not access your personal information. Accordingly, when submitting personal information to Preiss Murphy websites, you should consider the balance of benefits and risks.
In addition, Preiss Murphy websites covered by this Privacy/Cookie Policy will display a warning whenever you access a website not controlled by Preiss Murphy or not subject to Preiss Murphy’s Privacy/Cookie Policy. You should review the privacy policies of such third-party websites before submitting personal information.
Does Preiss Murphy transfer personal information across jurisdictions?
How long does Preiss Murphy retain my personal information?
Preiss Murphy stores data on secure servers in multiple countries around the world. Please note that the information you provide to us or that we obtain as a result of your use of Preiss Murphy websites may be processed and transferred to countries other than the one in which you reside, including the United States. Privacy and data protection laws in these countries may not be equivalent to the laws in your country of residence. By using and participating in any Preiss Murphy websites or providing us with your information, you consent to the collection, transfer, storage, and processing of your information in these countries.
How does Preiss Murphy protect children’s privacy?
Preiss Murphy does not knowingly collect or use any personal information from children on Preiss Murphy websites. We do not knowingly allow children to order our products, contact us, or use any of our online services.
If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods listed below, and we will work with you to address the issue.
How can I correct or delete personal information from my current customer records with Preiss Murphy?
Under local law, you may request the removal of your personal information from our current customer records or request corrections to your personal information. Please inform us of your preferences by contacting us using one of the methods listed below. For record-keeping purposes, we will retain some personal information you provide in connection with business transactions.
3. Use of Cookies and Other Tracking Technologies
Why do Preiss Murphy websites use “cookies” and other tracking technologies?
A “cookie” is a file that a web server may send to your computer when you access a Preiss Murphy website. This file is then stored on your computer. After entering personal information into a form or data field on a Preiss Murphy website, Preiss Murphy may use cookies and other technologies to allow the website to “remember” your personal preferences, such as the sections of the site you visit frequently, and, if you choose, your user ID.
Passive information-gathering technologies help enhance your use of Preiss Murphy websites by allowing Preiss Murphy to provide better service, personalize sites based on consumer preferences, compile statistics, analyze trends, manage and improve Preiss Murphy websites. Some features of Preiss Murphy websites may not function without using these passive information-gathering technologies.
You can also learn more about cookies by visiting www.allaboutcookies.org (available in English, German, Spanish, and French).
| Cookie | Cookie Type | Description |
| has_js | Functional | Allows the server to determine whether it can rely on JavaScript. When set to “1”, it means JavaScript is enabled on any page. |
| [session id] | Functional | Allows the user to connect to the site. |
| __utma | Analytical | Used to track repeat visits to the site. |
| __utmb | Analytical | Used to create a user session. |
| __utmc | Analytical | Used to create a user session. |
| __utmz | Analytical | Tracks where the visitor entered the site from and the search engine used. |
| PREF | Google Maps Preferences | Stores user preferences for Google Maps. |
| SID, SAPISID, APISID, SSID, HSID, NID | Google Maps Preferences | Google creates a number of cookies on pages containing a Google Map. |
Preiss Murphy websites may use “persistent” cookies. Persistent cookies are longer-lasting units of information placed on your computer’s hard drive and remain unless you delete the cookie. Persistent cookies store information on your computer for specific purposes, such as retrieving previously provided information (e.g., passwords), helping identify areas that site visitors find most valuable, and continuously customizing the website based on preferences. Persistent cookies set through this site may contain personally identifiable information, but only if you register or consent to retain personal identification information you provide on the site. Otherwise, our server only recognizes that an anonymous visitor with cookies has returned to the site.
Preiss Murphy websites may also use “web beacons” (also known as internet tags, single-pixel GIFs, clear GIFs, or invisible GIFs). A web beacon is a small image on a webpage or in an email used to track pages viewed or messages opened. Web beacons convey web server information such as IP address and browser type associated with the visitor’s computer. Web beacons can be placed on online advertisements that attract users to our site and on different pages of our site. Web beacons provide information on the number of times a page is opened and the information referenced.
What options do I have regarding Preiss Murphy’s use of cookies and other tracking technologies?
You can choose to enable or disable the use of cookies and other tracking technologies on Preiss Murphy’s websites. The way these options are presented to you may vary from site to site, and the process of providing these choices may differ depending on the website.
Some of Preiss Murphy’s websites may ask for your explicit consent to use cookies and/or other tracking technologies on that website. Necessary cookies required for the operation of the site and to provide the services you requested will continue to function regardless of whether you have given consent. Other types of cookies and tracking technologies will be disabled until you provide explicit consent. As a result, some features of the website may be limited until you grant explicit consent.
On certain Preiss Murphy websites, you may be presented with prompts or preference boxes allowing you to indicate that you do not want the website to use cookies or other tracking technologies that are not necessary for the operation of the site. If you choose to exercise this opt-out option, some website functionality may be reduced as a result.
Some internet browsers allow you to limit or disable the use of cookies and other tracking technologies. Please refer to the information provided by your internet browser for instructions on how to do this (typically found under the “Help” menu).
4. Your Rights
What rights do I have regarding the protection of my personal information with Preiss Murphy?
The applicable data protection law grants you comprehensive data protection rights regarding your personal information. These rights include:
The right to correct or erase any inaccurate or incomplete personal data that Preiss Murphy holds about you;
The right to unsubscribe at any time from any marketing material provided by us. Instructions for this will be indicated at the bottom of any email you receive from us;
The right to access the personal data that Preiss Murphy holds about you;
The right to object to the processing of your personal data for legitimate reasons in certain circumstances;
The right not to be subject to automated decision-making intended to evaluate certain personal aspects about you, such as behavior-based analytics. Please refer to the cookies section in the privacy notice for more information on how to exercise this right if cookies are involved;
Where you have provided your personal data with your consent or as part of a contract, the right to have that personal data transferred to another person or company, if technically feasible for us;
The right to lodge a complaint with the national data protection authority or seek compensation for any damage incurred;
The right to withdraw your consent to Preiss Murphy’s processing of your personal data without causing any harm or negative consequences.
Please note that these rights may be limited under applicable data protection regulations or subject to additional requirements.
5. Updates to Contact Information and Policy
How can I contact Preiss Murphy?
If you have questions about how your personal information provided to us is used, or if you wish to modify or delete it, or if you want to unsubscribe from future communications from Preiss Murphy or a specific program offered by Preiss Murphy, please contact us by clicking the “Contact Us” link on the website you are visiting or by emailing us at webmaster@preissmurphy.com. Alternatively, you can send an email to:
Preiss Murphy Laboratories
Amman, Jordan
00 962-6 5822082
info@preissmurphy.com
sales@preissmurphy.com
Please include the email address used to register (if any), the website or specific Preiss Murphy program where you provided personal information (such as preissmurphy.com, etc.), and a detailed explanation of your request in all communications with Preiss Murphy.
If you wish to delete, modify, or correct your personal information and are contacting us via email, please include “Deletion Request” or “Modification/Correction Request,” as appropriate, in the subject line of your email. We will make every effort to respond to all reasonable requests in a timely manner.
You will be informed of any updates that Preiss Murphy makes to this policy.
Preiss Murphy reserves the right, without affecting your rights under applicable law, to modify this Privacy/Cookie Policy without prior notice to reflect technological developments, legal and regulatory changes, and good business practices. In some jurisdictions, registered users will be notified of any changes by email, and the relevant information will be published on Preiss Murphy’s website.
If Preiss Murphy changes its privacy practices, an updated version of this Privacy/Cookie Policy reflecting the changes will be provided, and you will be informed of these changes by updating the effective date at the top of this Privacy/Cookie Policy.
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